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Previous Incidents

[Resolved] Site Collector missing data

Began: Ended: Duration:
  • Site Collector

We have not received data from one or more Site Collectors in the last 4 hours. This notice will auto-close after 24 hours.

Notices older than 24 hours are automatically closed. If you are experiencing issues, please contact support.

[Complete] Maintenance: Cloud Connectors

Began: Ended: Duration:
  • Cloud Connectors

We will be performing maintenance on Cloud Connector. Once the maintenance is complete, Cloud Connector will continue processing data from where it left off. No action is required from customer, if you do see any issues with Cloud Connector, please raise a Support Case for further triage.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[Complete] Maintenance Upgrade: Cloud Connectors

Began: Ended: Duration:
  • Cloud Connectors

Cloud Connector will be upgraded and unavailable during the maintenance window. Once the upgrade is complete, Cloud Connector will continue processing data from where it left off. Release Notes are available at: https://docs.exabeam.com/en/cloud-connectors/all/release-notes/131242-what-s-new.html

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The scheduled maintenance is now complete.

[Resolved] Site Collector missing data

Began: Ended: Duration:
  • Site Collector

We have not received data from one or more Site Collectors in the last 4 hours. This notice will auto-close after 24 hours.

Notices older than 24 hours are automatically closed. If you are experiencing issues, please contact support.

[Complete] Nextgen Site Collector Status Page Deprecation

Began: Ended: Duration:
  • Site Collector

Nextgen Site Collector status page notifications will be deprecated starting April 24, 2024. You will no longer receive status page notifications from Nextgen Site Collector when your AA is version i63+ and your site collector is upgraded to version 1.18.0 or higher. This is part of an ongoing effort to deprecate legacy SaaS infrastructure and support migration to the New-Scale platform. Legacy Site Collector is not affected by this change and will continue notifying the status page. During site collector upgrade, you may receive a false positive status page notification about the site collector, this can be safely ignored. If you have any questions, please contact Exabeam Support.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Notices older than 24 hours are automatically closed. If you are experiencing issues, please contact support.

Notices older than 24 hours are automatically closed. If you are experiencing issues, please contact support.

Notices older than 24 hours are automatically closed. If you are experiencing issues, please contact support.

Notices older than 24 hours are automatically closed. If you are experiencing issues, please contact support.

Notices older than 24 hours are automatically closed. If you are experiencing issues, please contact support.

Notices older than 24 hours are automatically closed. If you are experiencing issues, please contact support.

The maintenance is now complete. Thanks for your patience.

No further notices from the past 7 days.